Sapper Engineering Tell us the problem

How it works

Every job is one Work Order

One record from your first message to sign-off, with three gates. It keeps scope honest and makes the result checkable.

  1. 1

    Scope gate

    Acceptance criteria a stranger could test, written with you before any work starts.

  2. 2

    Go gate

    Dates, a stop date and your approval before anything is spent.

  3. 3

    Acceptance gate

    Evidence for every criterion, checked by an engineer who didn't do the work. Then you sign off, or we go back and fix what failed.

Four habits

One record per job

Every job is one Work Order, from the first ask to sign-off: Requested, Scoped, Approved, In work, In acceptance, Closed.

A stop date on every job

If we reach it before we're done, nothing more is spent until you decide. You are never locked in.

An independent reviewer

Every job has a second engineer who checks the criteria and the evidence and is never the one doing the work.

A log we can't rewrite

Every change, decision and sign-off is appended with who and when. You can read it any time.

Week by week

  1. Intake

    You describe the problem in plain words. We answer yes, no, or here's who should do it.

  2. Week 1, on site: scope

    We watch the work, measure where it stands today, and write the acceptance criteria with you. You see the scope, the dates and the stop date before approving anything.

  3. Build or fix, inside your operation

    Short loops in your environment, a written log entry for every change and decision, and weekly walk-throughs with whoever owns the result on your side.

  4. Acceptance

    Every criterion gets evidence. A second engineer who didn't do the work checks it. You sign off, or we go back and fix what failed.

  5. Handoff

    Documentation, a trained owner on your team, and a reuse note: what you can repeat without us.

  6. The stop date

    If we reach it before we're done, nothing more is spent until you decide.

Who you'll work with

We learn your operation on site first. When a job needs a specialist, we bring the specialist the job needs. For physical design, simulation and hardware we work with our design partner, Meridian Silicon. One engineer owns your Work Order the whole way.

Any field, any size, any scope, if it's feasible. If it isn't, we'll say so: when a job needs a licence or certification we don't hold, needs a full-time hire rather than an engagement, or can't be done on the time or terms you need, we tell you, and tell you who should do it.

Tell us the problem. We'll say yes, no, or who should do it.

A few plain sentences are enough to start: what happens, where, and what ‘fixed’ would look like.

Tell us the problem

No pitch deck. A reply from an engineer.